Terms of service

Terms of Service:

By placing an order with Whisked Creations, you agree to the following terms and conditions:

  1. Ordering and Payment: All orders must be placed in advance, preferably at least 3 days before the desired pickup or delivery time. Payment is required at the time of ordering, either online or in-store. We accept cash, credit/debit cards, and other forms of electronic payment.

  2. Custom Orders: Custom cakes and specialty baked goods require additional time for preparation. We recommend placing custom orders well in advance to ensure availability and to allow for any necessary adjustments.

  3. Pickup and Delivery: Customers are responsible for arranging pickup of their orders at the specified time and location. Delivery may be available for an additional fee, depending on the distance and availability. We will do our best to accommodate your preferred pickup or delivery time, but please note that availability may vary.

  4. Allergen Information: Our products may contain allergens such as nuts, dairy, and gluten. Please inform us of any allergies or dietary restrictions when placing your order, and we will do our best to accommodate your needs. However, we cannot guarantee that our products are free from cross-contamination.

  5. Feedback and Complaints: We welcome your feedback and strive to continuously improve our products and services. If you have any questions, concerns, or complaints, please don't hesitate to contact us. We will address your feedback promptly and work to resolve any issues to your satisfaction.

  6. Modification of Terms: Whisked Creations reserves the right to modify these terms of service at any time. Any changes will be effective immediately upon posting on our website or notifying customers via email or other communication channels.

By placing an order with Whisked Creations, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. If you do not agree with any part of these terms, please refrain from placing an order.